Service Receptionist

Job Locations US-MI-Birch Run
Posted Date 1 month ago(10/23/2020 9:23 AM)
Requisition ID
# of Openings
Category (Portal Searching)
Customer Service/Support


The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.


What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!


  • Greet customers upon arrival and direct accordingly.
  • Answer and direct incoming service calls. Provide customers with company information such as store hours/location, and answer other general inquiries.
  • Assist with managing daily Service Log.
  • Schedule appointments and assist with pick-ups.
  • Monitor parts orders to keep Service Advisors informed of status.
  • File service work orders and service receipts.
  • Other duties assigned by Service management.


  • High School Diploma or equivalent.
  • Prior office experience is a preferred.
  • Must have excellent organizational skills.
  • Able to work in a team setting in a fast-paced office environment .
  • Proficient working knowledge of Microsoft Word and Excel.
  • Strong communication skills, verbal and written.
  • Ability to multitask and complete tasks in a timely and efficient manner.
  • Reliable and strong work ethic. Professional appearance is a must.

General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.


General RV Center and its family of companies, which includes America's Choice Insurance Partners and Salem Distributors, is a large multi-state employer founded in 1962 in the heart of the Motor City. General RV started as a small ‘mom and pop’ operation and has grown into the Nation's Largest Family-Owned RV Dealer, with over 1,500 loyal associates. We have Supercenters in 6 states, with 13 locations in Michigan, Ohio, Illinois, Florida, Utah and Virginia.


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