GENERAL RV CENTER

  • Product Demonstrator (RV Delivery Specialist)

    Job Locations US-FL-Dover
    Posted Date 1 week ago(8/8/2018 12:50 PM)
    Requisition ID
    2018-1930
    # of Openings
    2
    Category (Portal Searching)
    Customer Service/Support
  • Overview

    Our Product Specialists shape the delivery experience for our customers by “rolling out the red carpet” for them. As a resource to the customer, you’re delivering expert product knowledge and a complete demonstration that will allow for a seamless transition into RV ownership and successful camping trips.

     

    The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

    Responsibilities

    • Create an engaging and fun experience for customers upon taking delivery of their RV. This is the time when we roll out the red carpet and show our appreciation.
    • Become a product expert and learn how to effectively teach customers how to fully utilize their RV.
    • Assist and oversee the proper completion of prepping and detailing the RV prior to customer arrival to ensure it meets General RV Center quality standards.
    • Work directly with the Delivery Coordinator to host the customer(s) from the moment they arrive to the store to create a seamless transition throughout the delivery process.
    • Guide the customers through the entire parts department and make suggestions on what products they will need in order to have successful RV experience. This will include coordinating installs of any parts purchased.
    • Other duties assigned by management.

    Qualifications

    • Minimum of a High School Diploma is required.
    • Previous Customer Service experience is required, ideally within retail setting.
    • Sales experience is highly desired.
    • Strong organizational skills.
    • Must be able to communicate effectively, both verbal and written.

    KEY CHARACTER TRAITS

    • Friendly – We treat our customers like family and you are their host!  If you love to host a party or have a knack for putting people at ease this is your job!
    • Outgoing – Do you love talking and getting to know people? With professional communication skills and a good hand shake you can help our customer get the most out of their new purchase.
    • Attitude - A positive and work-hard attitude will serve you well.  Our customers are picking up their new RV and you get to share in their excitement!
    • Passion - We are in the business of providing a lifestyle to those that are passionate about RVing. You need to share the passion for the products that we represent and be willing to go the extra mile for our customers.

    PERKS

    General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching. 

                                                                                                            

    WHO IS GENERAL RV CENTER?

    General RV Center and its family of companies, which includes America's Choice Insurance Partners and Salem Distributors, is a large multi-state employer founded in 1962 in the heart of the Motor City.  General RV started as a small ‘mom and pop’ operation and has grown into the Nation's Largest Family-Owned RV Dealer, with over 1,500 loyal associates. We have Supercenters in 6 states, with 12 locations in Michigan, Ohio, Illinois, Florida, Utah and most recently, Virgina.

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