GENERAL RV CENTER

  • Service Writer (RV Service Advisor)

    Job Locations US-FL-Ocala
    Posted Date 1 month ago(11/14/2018 12:42 PM)
    Requisition ID
    2018-1899
    # of Openings
    6
    Category (Portal Searching)
    Service Advising
  • Overview

     

    General RV Center is coming to Ocala,  Florida!  We are now in search of RV Sales Associates to lead our Parts and Service team as we prepare to open our 13th location.   With 60 acres  of property on I-75, as well ¼ mile of frontage, this will be one of the premier RV facilities in the country. General RV is one of the nation’s fastest-growing RV dealers, and we’ve been ranked a top 50 RV Dealer for 7 straight years by RV Business magazine. You’ll be an integral part of an industry-leading team.       

     

    Our Service Advisors are at the forefront of our service department. They’re the problem-solvers, the helping hand and a key player in cultivating relationships with our customers. In this role, you’ll be a trusted source and critical to our future success.

    Responsibilities

    WHAT YOU’LL DO

    • You will be responsible for providing customers with excellent customer service throughout their entire service experience.
    • Schedule service appointments with customers in a timely and efficient manner.
    • Effectively communicate with customers to determine RV repair or maintenance that is required.
    • Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required.
    • Assist customers in recommending additional products and services that will enhance the overall use of their RV.
    • Ability to clearly explain technical issues to customers and how the issue can be repaired.
    • Other duties as assigned by management.

    Qualifications

    WHAT WE’RE LOOKING FOR

    • Previous customer service experience is required.
    • Experience with RV or Automotive Service Writing experience a plus.
    • Ability to multitask and complete tasks in a timely and efficient manner.
    • Must be extremely detail oriented and organized.
    • Familiarity with MS Office Suite.
    • Valid driver’s license.

    PERKS

    General RV offers the opportunity to build a career, make a difference, and be part of an exciting industry. We boast a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching

                                                                                                            

    WHO IS GENERAL RV CENTER?

    General RV Center and its family of companies, which includes America's Choice Insurance Partners and Salem Distributors, is a large multi-state employer founded in 1962 in the heart of the Motor City.  General RV started as a small ‘mom and pop’ operation and has grown into the Nation's Largest Family-Owned RV Dealer, with over 1,500 loyal associates. We have Supercenters in 6 states, with 12 locations in Michigan, Ohio, Illinois, Florida, Utah and most recently, Virginia




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