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Retail Operations Manager

Retail Operations Manager

Requisition ID 
# of Openings 
Job Locations 
US-OH-North Canton
Posted Date 
Category (Portal Searching) 

More information about this job



The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.


What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!


Our Management Team is expanding and we’re looking for a talented Assistant Operations Manager to join our North Canton location.



  • As an Assistant Operations Manager, it will be your goal to keep business running smoothly while also solving business related issues and to reduce or eliminate future occurrences.
  • Partner with the store Operations Manager in executing ongoing operational strategies to effectively and efficiently improve overall store performance.
  • Responsible for overseeing entire facility and maintenance, including lot and assisting with inventory.
  • Work with Service, Parts, and Sales Managers to interview and staff departments.
  • Establish and maintain strong relations with both customers and management at the store level.
  • Identify and provide solution for customers.
  • Ensure all departments are running smoothly and working together to accomplish organizational goals.
  • Maintain accurate monthly, quarterly, and year-end reports.
  • Results driven and a desire to make a positive impact.


Desired Skills and Experience

  • Prior Retail Management experience is a must. Minimum of 2 years of people management experience required.  
  • Must possess strong conflict resolution skills.
  • Proficient in Microsoft Excel and Word.
  • Strong communication skills, verbal and written. Ability to listen and provide solutions to ultimately finalize sales.
  • Reliable and strong work ethic. Professional appearance is a must.
  • Must possess a valid driver's license.



  • Hustle – Our business moves fast and so does the competition. The right candidate establishes relationships quickly while earning trust within their staff and customers.
  • Attitude - General RV believes in hard work and having fun while doing it!  A positive and work-hard attitude will serve you well. 
  • Motivation- If you require constant direction and hand-holding, this job isn't for you. Top managers in our company don't shy away from a challenge; they redefine what is possible by always striving for more. 
  • Passion - We are in the business of providing a lifestyle to those that are passionate about RVing. While not all associates and managers are passionate about RVs, you need to be a passionate Sales Manager that motivates and serves by example.


We offer a great benefits package that includes health, dental, vision, and 401k options.


Compensation: Based on skills and level of experience.



General RV Center and its family of companies, which includes America's Choice Insurance Partners and Salem Distributors, is a large multi-state employer founded in 1962 in the heart of the Motor City.  General RV started as a small ‘mom and pop’ operation and has grown into the Nation's Largest Family-Owned RV Dealer, with over 1,500 loyal associates. We have Supercenters in 6 states, with 12 locations in Michigan, Ohio, Illinois, Florida, Utah and most recently, Virginia.



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