The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!

Vendor Communication:

• Review and process warranty claims to the manufacturers within 4 days of the work order closed date
• Obtain warranty pre-authorization approvals from the vendors
• Assist technicians with technical support from manufacturer
• Ship required defective parts under warranty back to the vendor as needed for claim approval 5. Track and maintain Accounts Receivables and manage claim shortages

Work Order Processing:

• Review work orders for accuracy and completion and investigate and correct any errors
• Apply manufacturer warranty billing codes
• Assist in the training of Technicians and Service Writers on warranty processes
• Follow manufacturer guidelines to reduce warranty shortages

Administration:

• Maintain and purge defective warranty parts
• Ensure that all warranty information is filed; which includes all claims submitted, returned, rejected or paid.

Internal Communication:

• Participate in daily quality and efficiency morning meetings with frontline teams
• Collaborate with Service Manager on establishing and achieving monthly service sales goals
• Follow the procedure of the Keep You Camping™ program

• Prior RV Warranty Writing experience is desired.
• General warranty claims experience is desired.
• Ability to multitask and complete tasks in a timely and efficient manner.
• Professional appearance is a must.  
• Reliable and strong work ethic.
• Valid driver’s license.

PERKS

General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching. 

About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates eighteen Supercenters in seven states in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest growing privately held companies.

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